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DER Touristik Suisse ist mit den Qualitätsmarken Kuoni, Helvetic Tours, zehn Spezialisten und über 80 Reisebüros ein führendes Schweizer Reiseunternehmen. Zusammen mit starken Partnern in ganz Europa bildet sie die DER Touristik Gruppe. Seit über 116 Jahren machen ihre Mitarbeitenden Ferienträume von Millionen Menschen wahr und arbeiten auch weiter leidenschaftlich an perfekten Ferienerlebnissen.

From hotel reservations, to transfers, bookings or other services such as excursions and cultural visits on site – also in the destinations our guests can rely on DER Touristik Group as a solid partner for their travel arrangements. Our network of 23 destination management companies (DMCs) encompasses around 1,700 employees and 74 offices in 29 destinations worldwide. 4 million guests per year avail themselves of the services we provide. In Sri Lanka, the first point of contact for our guests is Go Vacation Sri Lanka, a joint venture between DER Touristik and Jetwing Travels.

 

General Manager DMC Go Vacation Colombo, Sri Lanka (100% - m/w)

 

Position Purpose

  • Manage the company, including both the long-term (strategic) development as well as the day-to-day (operational) business
  • General Manager provides the leadership that enables the company to achieve its goals, promotes business profitability, monitors performance, develops new business and effectively utilizes resources.
  • General Manager reports to the Board of Directors of Go Vacation Lanka Pvt. Ltd.

 

Main Tasks

  • Manage development and implementation of business as well as commercial targets
  • Understand company’s vision, mission, purpose, values and be able to convey them to the staff and partners
  • Monitor and report company performance (monthly performance analysis report and financial reports)
  • Ensure company profitability (operating expenses per month and costs within budget, quality assessed by Group management)
  • Ensure strict compliance with all DER Touristik and REWE compliance and financial guidelines
  • Oversee all hotel-contracting duties on behalf of DER Touristik under the DER Touristik contracting guidelines
  • Oversee and perform all company’s sales activities to grow business on various source markets
  • Monitor quality of tours and customer satisfaction of services provided
  • Ensure compliance with the service concepts agreed with tour operators
  • Ensure strict compliance with DER Touristik guidelines on health & safety standards of all offered products
  • Manage product development process to ensure innovation
  • Ensure effective HR management and development
  • Ensure an effective maintenance of IT systems and implementation of new developments
  • Constant enhancements of efficient processes and operational excellence
  • Maintain regular contact with state tourism agencies and other related institutions 

 

Requirements

  • Several years of professional experience in tourism, particularly in destination management
  • Understand DMC and tour operator operations
  • Strong leadership personality
  • Strong analytical, commercial, and strategic skills
  • High intercultural competence
  • Proven track record of management across different cultures
  • Convincing demeanor and ability to deal with conflict in an international environment
  • Excellent teamwork, resilience, communication, and presentation skills
  • Very good written and spoken English
  • Knowledge of the German language is an advantage
  • Willingness to go on business trips
  • Outgoing personality to maintain and build relationships with customers
  • Proficient in common MS-Office applications

 

Would you like to take on this challenge?

 

We look forward to receiving your application documents, including the possible starting date and your salary expectations: recruiting@dertouristik.com (Please apply exclusively via e-mail, not via the applicant link)

 

DER Touristik Group

E-Mail: recruiting@dertouristik.com